What Our Clients Are Saying

"We have been using Aviso IT for our practice for the last 3 years. During this time we have carried out major changes to the structure of our IT under the guidance of Aviso. Many of these changes and upgrades have been carried out over weekends when Aviso have worked late into the night and on Sundays to ensure things would run smoothly on a Monday morning. When we had a server failure we were up and running again on a temporary machine within 2 hours due to the fast response and the quality of the backups installed by Aviso. Their knowledge of the dental computing field is second to none and they have been in the forefront of developing ways to connect practice databases together which software vendors said couldn't be done!"

"I would highly recommend them and would be happy to talk to any potential customer."

Dr Christopher Lang
Director, Halls Head Dental Group

"Liam offers the best service experience I have encountered in business to date. Exceptional service, communication, and friendly approach. Very reasonable pricing for what is delivered. Thankyou Liam, I'll continue recommending you to all whom may benefit from your services."

Dr Peter Kerrisk
Periodontics & Implants

“From our first meeting as I commenced private practice three and a half years ago, Liam impressed me with his ability to understand the issues that we faced setting up and running a new medical practice. Liam recognised that our needs (and funds) were limited to begin with, and spent time eliciting our vision for the future to develop an IT system that would work for us today and grow with us tomorrow, without breaking the start-up budget.

Knowing that we wanted to run a paperless office, he designed a computer system that was extremely cost effective and met all of our needs without any constrictions, complications, or unnecessary fanfare. We did not make it simple for him, choosing specialist practice software that was not used or supported locally, however Liam made setting up an integrated IT system seem effortless.

He liaised with not only our practice management software providers to ensure installation was effected without complication, but also coordinated the setup of Medicare Online, Healthlink, three different pathology laboratories, radiology, internet and antivirus protection to name but a few. He also ensured the data on our server was secure, backed up safely and easily accessible from the comfort of home or offsite.

More than 3 years on, not a single piece of hardware has become redundant but has been seamlessly integrated into our expanded business server that now supports the needs of 3 separate practices. Support has always been provided in an extremely timely manner, out of hours for non-critical issues so as not to disrupt clinics, and we have never been left without access to critical patient data.

Liam and Aviso IT come with my highest recommendations as providers of honest and reliable IT support.”

Dr Peter Bray
Vascular Surgeon

“We run ultrasound clinics across two states of Australia.

In the past we have dealt with IT providers that haven’t been proactive in preventing issues that a growing small business will encounter.

Issues we’ve faced include computers running out of memory, backups not in place, anti-virus out of date and Internet speeds not coping with our demands. Our previous IT providers have reacted to these events in a knee-jerk fashion, costing us big time in new hardware or software and labour as well as causing crises and headaches.

Aviso IT have shown us that these issues can be mitigated by slowly evolving our IT infrastructure over time as well as installing equipment that will grow with us over its lifetime. We are now confident that our IT systems will cope with any disasters or future growth.”

Duncan Hardy
Director, Ultrasound Services

“I am happy to provide this testimonial for Liam and Aviso IT.

I have always found Liam to be very professional in his dealings with our practice. His technical knowledge coupled with his willingness to provide advice and instruction in a comprehensible manner is excellent. Liam is always mindful of our busy work schedule and is willing to provide services at times that will not disrupt our day.

I would highly recommend Aviso IT to anyone for their support.”

Helen Elms
Practice Manager, Dr Jeremy Keating

"It is brilliant to finally know a computer technician who actually understands what our business requires, and is able to problem solve and fix all our computer problems.

Each time I ask Liam for assistance, he is punctual and has provided exceptional service. He is approachable and does his utmost to attend my meetings or requests at times convenient to me.

I have found Liam to be very reliable, honest and best of all having an outstanding knowledge of computers and what they can do.

If you are in need of computing advice- Do yourself a favour and call Liam"

Neil Dembo
Diet By D'Zyne

"In medical publishing we rely heavily on IT. Getting the most from it is critical to enhancing operations. Downtime is to be avoided at all costs, whether through software glitches, upgrades, or hardware failure.

Communication across our small business network, with our overseas website server, and using our digital phone system needs to be swift and customised. Since Aviso IT and Liam Gale commenced providing IT support about eight months ago, no job has been too big, too difficult, too untimely or too hard for him to deal with. He clearly has broad IT knowledge that suits small enterprises like ours, and can efficiently problem solve when there is a knowledge gap. Prompt, reliable and friendly service has been a welcome change.

Although Aviso IT is not up there with the Messiah, it comes a close second. Computers here have gone from angry untamed beasts, to compliant (sometimes mischievous) servants of their masters.

Liam is a shocker; don’t use him; we want him to ourselves!”

Rob McEvoy (Dr) & Jenny Heyden (RN), Directors
Medical Forum WA magazine

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